SS
Sulezi S

1 reviews | Active since Apr 2023

05 Apr 2023, 11:03

BAD SERVICE

Good day

My name is Sulezi Sonkwala, I'm very disappointed and angry at the service I have received at Ackermans online shopping. I made an order on the 16 March 2023, and my order was supposed to arrive on the 23-26 March but until told I'm still waiting. Called them a couple of times and I was told to wait, and I don't know for what. They aren't even too bored to call me and update me on my order. I have to be the one who is calling them all the time. I Requested them to give me my money back and they told me again to wait. Very angry and disappointed at them for the bad service they are giving me, and I have to be the one who is after them all the time.

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Replies (1)
Ackermans
Ackermans's reply06 Apr 2023, 16:55
Official
Hi Sulezi,

We're truly sorry that you haven't received your order yet and that you're not receiving the assistance you need.

We'll speak to our online order team and give you feedback within the next 24 to 48 hours.

The Ackermans Team