BAD SERVICE EVER

<p>they sent me a card which needed me to send my three months bank payslips, proof of residence, copy of my ID, which i did fax, but no response, i called them, was asked to fax again which i did, but still no response, i decided to go straight to the shop, they took all the required documetation tyo fax in their office, it took the lady whom was assisting me more than an hour and half, after that i was told that the fax is not going through, and i have to come back the next day, as im working i cant just take time off work to attend to them as theyre incompetate. i also tried to email them my documentation but even this day i havent got the response, when i called them again, they just said they only received one month payslip, which is impossible as all the documents were sent together, but i faxed again but they claim it didnt reach them. how come a customer go to such an extent to activate a card, its like im bagging them to take my money. THEY MUST STOP SENDING PEOPLE THOSE CARDS TO ACTIVATE AND YET NO TIME TO RESPOND TO CUSTOMERS. IT IS CLEAR THAT SOMEONE IS NOT DOING THEIR JOB, FOR SUCH A BIG COMPANY IM STILL SURPRISED!!!!!):</p>