Bad service

I bought a phone at Ackermans florida on the 2 march 2022. There customer service was very bad and poor. The casher was undermining me. He did not wanted to assist me he was annoyed. I chosed a fone and he asked me if is the right one and i said yes. I noticed that is not the right colour i wanted and i thought the black colour is different. So i requested black colour and he requested void so fast and the lady consultant asked why he void he said your customer does not want it . And i said no i want to see the different between black and blue. And he friked out he left the till he went to the floor. And the lady bring the black colour explained that is the same device i can choose the one i want. I choosed black and waited for sipho the cash who left me at the till . He went around for 2 to 3 minutes untli the lady call him and say sipho customer want to pay. And he came with attitude. He said oho so u decided . Is cash or card and i said card he put the amount and through the speed point push it to me to insert the card . And he hold the phone with attitude request id and proof of residence and i said i have id only he insists on proof of residence and i said is a 1st time i buy phone with proof or does cashiers differ on policy. Because i bought phone lasr week for my girl i did not give proof. And he said no exchange no refund u can pay. And i paid . Actually i wanted to cancel the payment and go to other shop.and the lady told hi. To stop what he's doing and assist me nice. I felt like im asking for a favour from him to aprove credit while i was buying with my own money. I also have laybye at this sgip for 3000 im going to ask for my refund . I can not shop there anymore. That guy made me feel bad humunilated in fron of everyone. Even the security noticed that and she apologizes on his behalf. After payning he trought my id and my card he did not even bother to give me nice ant and thank me for buying . Mmm