GS
Gomolemo S
1 reviews | Active since Jun 2019
08 Jul 2019, 13:41
Bad service by Wetgate mall cashiers!!
I went to Ackerman's Westgate mall (Roodepoort) on Friday 05/07/2019 around 16h30. There was a long queue with only 2 cashiers working, and I think the lady is a Supervisor if I'm not mistaken, kept on calling cashiers to the tills but they didn't want to come. The 5 cashiers were called 5 different times but this failed on all attempts. Mind you they were called by names. This is unacceptable especially if you know that people are there but don't want to work.
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Replies (2)
Ackermans's replyOfficial
08 Jul 2019, 13:59Good day Gomolemo,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply08 Jul 2019, 13:59
Official
Good day Gomolemo,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
10 Jul 2019, 16:39Good day Gomolemo,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply10 Jul 2019, 16:39
Official
Good day Gomolemo,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service