Bad service at Cleary Park Ackerman from Farahnaaz

Must say I'm deeply disappointed in the customer service in Ackermans(Cleary Park). It's the second that we had with a specific cashier that keeps giving bad service. First time was a month back. My mom went to enquire about her account. The cash dismissively gave the enquiry slip n just called next customer. Without telling my mom what the issue is or anything. Then the second incident I went to purchase shoes and I gave my card and she said we don't use use. When she was done with sake she just kind of half threw my change in front of me. Didn't even thank me or nothing. She just called next customer yet I was still standing there. Usually I'm patient in a retail store since I myself worked in retail. But really now. Is this the bad service you give customers