BAD SERVICE AT ACKERMANS TZANEEN CROSSING

On sunday 28/05/2023 I got the worst shopping experience at Ackermans Tzaneen Crossing. I waited for 2 hours in the shop while they claimed to be looking for my layby only to find out that they were at the back doing other things instead. When i finally confronted them, it is then that an Employee named Adolf said he will start looking for my layby. I was angry and frustrated and demanded my refund. I was not the only customer to demand a refund that day as there were a few other disgruntled customers also. They clearly dont care about the customers and i certainly wont be shopping at Ackermans again