LM
Lethabo M
1 reviews | Active since Aug 2023
16 Aug 2023, 15:12
Bad service at Ackermans Tsakane Mall
Ackermans Tsakane Mall, the service is bad at the door because I was carrying a baby the asked me to take down the baby and then the Searched me by touching my body even, the security even touched my ****s and she searched the baby the putting her hands all over her body, the sales people who where on floor came and defend the security saying she is doing her job
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Replies (4)
Ackermans's replyOfficial
17 Aug 2023, 09:14Hi Lethabo,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Ackermans's reply17 Aug 2023, 09:14
Official
Hi Lethabo,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
LM
Lethabo M's updateReviewer Update
18 Aug 2023, 17:36It has been 2 days since I made my review and Ackermans promised to contact me and no follow up has been made
LM
Lethabo M's update18 Aug 2023, 17:36
Reviewer Update
It has been 2 days since I made my review and Ackermans promised to contact me and no follow up has been made
LM
Lethabo M's updateReviewer Update
19 Aug 2023, 14:11Ackermans is the worst when it comes to customer service, I made a complain they said they will contact me and they never resolve the issue...
LM
Lethabo M's update19 Aug 2023, 14:11
Reviewer Update
Ackermans is the worst when it comes to customer service, I made a complain they said they will contact me and they never resolve the issue...
Ackermans's replyOfficial
21 Aug 2023, 10:02Hi Lethabo,
Thank you for providing us with the relevant information. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for providing us with the relevant information. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Ackermans's reply21 Aug 2023, 10:02
Official
Hi Lethabo,
Thank you for providing us with the relevant information. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team
Thank you for providing us with the relevant information. Please be advised that this matter has been escalated to the relevant department, who will provide you with feedback.
The Ackermans Team