Bad service at Ackermans Trade route mall lenasia

I’m vey angry and disappointed in your store manager at Trade route mall lenasia her name is Noma.

I sent someone to buy me a jean on the 28-05-2022 hence I was on maternity leave, only to find out that the jean is oversized,but because I was still on maternity I was unable to return it,anyway today I went back to the store to return the jean with the original slip the tag was de-attached on jean,

The store manager she was not helpful ,unwilling to listen to me and understand,because if she didn’t believe me she could have taken the jean back to quality ,because I dont think I’m crazy to return something that is not in good condition

As per Ts and Cs state Refunds or exchange after 30 days from purchase or without an original till slip will be given on gift card or exchanged at the current system price

Also state we will gladly refund or exchange any item in a seleable condition within 30 days,provided you have the original till slip,

I had the original till slip and the jean in good condition,she didn’t even bother to check the jean for any damage,she just saw the price tag de-attached then became rude and said to me what did I think bringing the jean after this while with price tag de-attached on jean,and she said as per Ts and cs of Ackermans the jean cannote be returned as price tag is de-attached.

But according to the Ts and Cs of Ackermans at back of slip doesn’t state that.

If the Ts and Cs have updated please update even on back of the slip so that we can be aware as customer that if the tag is de-attached no return of item,as the Manager Noma of Trade route mall state,

Please assist urgently as I was treated unfairly and stuck with oversized jean that doesn’t fit me is not like I want the money back.