Bad service at Ackermams Fourways mall
LGood day I would like to report the very bad service that i received at Ackermams Fourways mall in December
I've made a laybye and before expiry date went at Ackermams t notify them i will come and collect it on the 14 December 2019, the lady that assisted me and pretended that she doesn't know anything Winnie
So imagine knowing that you are going to take out your children laybye and onlu to find out that the laybye is not available I personally wouldn't advise anyone to go and shop at Ackermans Fourways mall
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Replies (2)
Ackermans's replyOfficial
04 Feb 2020, 13:37Good day Tshepi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
Ackermans's reply04 Feb 2020, 13:37
Official
Good day Tshepi,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
07 Feb 2020, 16:36Good day Tshepi,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply07 Feb 2020, 16:36
Official
Good day Tshepi,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service