VM
Vivi M
1 reviews | Active since Dec 2018
22 Jul 2021, 08:31
Bad service at Ack
Since the whole lockdown started we realized how long queues can be and how time consuming it can be to stand in line during your short lunch while at work. So where I work we don't make those at work stand in line, they quickly get assisted and return to work. Last week I visited Ackermans at Mankweng Paledi Mall to to buy my new born hats and I kept being ignored by the 2 cashiers working that hour, no matter how much I begged to be assisted, until I decided to just leave without paying because my lunch break was over.
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Replies (1)Ackermans's replyOfficial
22 Jul 2021, 11:03Good day Vivi,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply22 Jul 2021, 11:03
Official
Good day Vivi,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
