Bad service and rudeness

Bad attitude and rudeness So i bought school shoes on Sunday we got home took out the tags on Monday my cried so he had to wear a sneaker to school took them back to the store vaal mall the refused to take them back went to my other store found a new pair and left then asked my lil sister to take them to town vaal walk the lady by the name dorcas and puleng were very rude nd my sister tried to explain we even used her airtime to call and they werre all making noise on the phone i am not happy with ackermans vaal at all i am stucked with a new pair of shoes which i am nt going to use how i hate shopping at ackermans