AM
Andrew M
1 reviews | Active since Oct 2019
12 Mar 2022, 11:04
Bad service and rude manager
Ackerman's Birch Acres it's always a problem were left unattended while +- 6 people walking around the floor doing nothing and when we ask the to at least bring people to assist us on the tills the say they are also busy while we are about 20 in the cue and only 1 person assist at the till, I wish there was a video to send to show how rude and aggressive they are and disrespectful I'll never shop in this one and don't recommend people to come this sude
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
14 Mar 2022, 14:32Good day Andrew,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's reply14 Mar 2022, 14:32
Official
Good day Andrew,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Please accept our apology for the inconvenience caused by this. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
18 Mar 2022, 15:26Good day Andrew,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply18 Mar 2022, 15:26
Official
Good day Andrew,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service