BAD SERVICE AND FALSE ADVERTISING

On Sat, 03 Oct 2020, 21:50 ComplaintsBoard.com, On the 03/10/20202 I went to Ackerman's Ennerdale to purchase a phone, I entered the store and checked out if there were any phones that I liked which were in my budget price range. As I waited by the phones section with no help from any of the cashier's, I then decided to walk up the till and ask for assistance. The cashier by the name of Darraline said she will be with me shortly and went on to assist other customers that came after me. 15mins went by and still no help, I decided to go to the cashier's again and this time around I asked another cashier for assistance by the name of Uluphiwe, she too told me to wait by the phones section, she will be with me shortly, another 15mins go by and as I look over my shoulder the very same Uluphiwe who told me she will assist me is now moping the floors. Hebana! I remind that I am still waiting for her, after the long wait I eventually got assisted. The phone that I was interested in buying was the Hauwei Y5 at 1599. The phone was ranged up at the till and I was told that the phone is 1699. This is false advertising I said and Uluphiwe said there is nothing she could do. So after the extremely long wait and bad service then boom false advertising. I will take this up to the ombudsman service because False advertising is a very big deal.