1 reviews | Active since Apr 2017
Bad Service and Attitude
<p>06/06/2017 I visited Ackermans at Vaal Mall to activate my account. I will never forget the extremely bad attitude I received from an employee by the name of Lucky Mntola. This person has no manners and does not know how to assist customers. When I needed to understand something he failed to asnwer properly instead gave me attitude by back chatting. When I threatened to report him with a grin he said I mmust go ahead he wants to see what is going to happen. I dememnded to see the store manager who made him apologise. However his apology was not sincere and if he has the confidence to tell me with a grin to report he will see what is going to happen that clearly shows me that Ackermans has no care for customers. For this reason I will never purchase anything at ackermans.</p>
Good day Kimathi,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Kimathi,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Good day Kimathi,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Kimathi,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service