kN
khuthadzom N

1 reviews | Active since Jul 2017

28 May 2020, 10:12

Bad service always

Pathetic service always, had to wait on the queue like 30 minutes without assistance, I can as early as possible, no queue, it was just the two of us in the store n I waited n waited while they were all busy with ups and downs, asking for passwords etc Accermans foresthill, I always receive bad service, consultants talking to each other instead of helping, it is my nearest acckermans but will never ever go there ever again, although I can recommend Nokuthula and Precious, I'd like precious to assist all the customers, I would never ever buy from that store, just off from pep now and I'd gladly rate their good service

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Replies (2)
Ackermans
Ackermans's reply28 May 2020, 12:19
Official
Good day Khuthadzoma,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply03 Jun 2020, 13:24
Official
 Good day Khuthadzoma, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service