Bad service Ackermans lenasia trade route

Very bad service received from cashier mongamale lavzuwane at lenasia trade route mall There was 2 pay points on different locations both both being fairly long I waited there only to hear I need to join the other side as he wi t take any more customers me being the last will not matter the guy was very rude and made sure he gets his way Even after tell him I'm only the last no one behind me wont make a difference he made sure he close the till and I had to join another till by that time which was long His excuse is he is only taking people from the other line and there was not even a sinage to indicate till closing on no customers allowed on ia word of mouth I don't mind the wait but can't handle the rude approach as service no I must think twice to shop at akermans as this man will always be in my face