Bad service Ackermans La Lucia

Today was the first time I visited Ackermans at the La Lucia Durban branch. The sales person, Mbali (if I remember correctly) was very helpful. They did not have a big range but I chose 2 dresses which she informed me were marked down to R69.99 from R100.00. When I got to the till, it scanned R100.00. The sales lady was called and she informed them the same thing she told me, these dresses were R69. 99 but they had a problem, the cashier, Thabile Xulu, made up stories trying to say it's the size first then went to saying its the colour. There were other dresses in every size of the same colour that had the marked down sticker and some that didn't, all exactly the same. The supervisor, Andile ( as on her badge) did not listen to anything and just cancelled the dress off. When I asked for the manager, they said her name is Lizaane Naidu but at rpm she was not in the store and they had no idea where she was or when she would be back. It may seem a difference of just R60. 00 but it does make a difference and its not just about the difference. This is the first Ackermans store where they have someitems marked down and on the shelf with other items exactly the same but claim its normal price (when scanned) and the manager is not in the store and staff don't know where she is or what time she will be back. Terrible service.