Bad service ackermans

I bought sumsang A03 last month at ackermans for woman in Richard's bay . I bought it cash .before buying it they explained that I have 7days to return it if it gives me a problem and they will fix it after that if it gives me a problem they will take it to repares .I asked if this 7days exclude weekends .she said yes .

The phone gave me a problem it switches on and off by itself I then took it to Ackerman on the 7day of purchasing .they were soon rude the supervisor they didn't help me at all . When I asked for manager they said she is not there. They treated me badly .they made me feel small 😌 they refused to give me a new phone or fix the one I bought. My r1800 down the drain 😢😢

I took it to fix it at Samsung two weeks it was with them. They said the phone can not be fixed .some parts are not right so it can't be fixed .if they fix it I have to pay more . And that means I'm paying 2500 for just this phone.

I went to Ackerman to inform them that the phone can't be fixed .Samsung failed to fix it .again I didn't get help so now I'm stuck with phone that is not working . All I need is my money back coz clearly they phone can't be fixed.

When I walk pass by ackermans they laugh and point fingers at me like am a fool 😢😢 what kind of service is that? Is this how customers are to be treated? I'm soon heartbroken. My money down the drain . I have written to newspapers and cutting edge I'm waiting for them to call me for interview n write my story .

People plz don't buy sumsang A03 plz .it been a month now with a broken phone.