rG
ria G
1 reviews | Active since Jan 2012
14 Oct 2020, 11:28
Bad service Ackermans
I am a client for over 25 years so I think I deserve to be treated with a little respect my account was so far paid every month and on the 27th Sept my account was paid with EFT under the name Ackermans and after that they keep sending me reminders to pay .I was not aware that they go under a nother name!!!and when I send them a email no one reply.I think it was not very nice of them to treat a client this way .And yesterday I paid again and my acc was more?.BAD Ackermans very BAD.
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
14 Oct 2020, 13:00Good day Ria,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply14 Oct 2020, 13:00
Official
Good day Ria,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
rG
ria G's updateReviewer Update
15 Oct 2020, 10:21After my complaint of bad service I want to say Thank u Ackermans to be so nice to resolve my fault not yours sorry u are the best
rG
ria G's update15 Oct 2020, 10:21
Reviewer Update
After my complaint of bad service I want to say Thank u Ackermans to be so nice to resolve my fault not yours sorry u are the best
Ackermans's replyOfficial
19 Oct 2020, 15:15Good day Ria,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply19 Oct 2020, 15:15
Official
Good day Ria,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,