MDS
Mpho. Delia Seroalo
1 reviews | Active since Aug 2020
01 Mar 2022, 17:49
Bad service
Today I went there to buy the que where very long only 3cahier while Joyce the manager or supervisor didn't nothing to increase cashier,busy speaking nto her cashier rudely instead of assist with the que no she was also needed for overide but to stand on the que for almost 30minutes while the supervisor is there what a bad service it happened today around 11hooam until 12h30pm that the time I left the shop standing on the long que,also no one was the to assit while we needed help.
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
02 Mar 2022, 16:29Good day Mpho,
We sincerely apologize for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologize for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply02 Mar 2022, 16:29
Official
Good day Mpho,
We sincerely apologize for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologize for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
11 Mar 2022, 14:54Good day Mpho,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply11 Mar 2022, 14:54
Official
Good day Mpho,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service