FM
Farisanani M
1 reviews | Active since Nov 2013
26 Jan 2021, 08:03
Bad service
On Friday 22nd I went to Ackerman's Trade Route Mall Lenasia, I bought a Phone they activated everything then I asked them to also activate cellphone insurance, she said we can't do that because we already purchase the phone, the person who assistant me was suppose to ask if I want the insurance or not unfortunately nobody ask me. and I want an insurance on my phone or else they must take back their phone will buy to another store.
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
26 Jan 2021, 12:00Good day Farisanani,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply26 Jan 2021, 12:00
Official
Good day Farisanani,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
02 Feb 2021, 09:30 Good day Farisanani,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Feb 2021, 09:30
Official
Good day Farisanani,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service