Bad Service

I went to Ackermans Cresta Mall yesterday, I lost my phone in the store, it was a brand new phone which I got on Monday, I asked for the cameras to be rewinded, the manager told me stories basically refusing to rewind, I would have seen who took it an they were probably still in store, so I think Ackermans staff knew what had happened n that's why they were refusing to check for my phone, if a white person had asked fr the cameras to be rewinded they would have gave in, they refused cz n black, most of your clientele is black but you mistreat us.