TS
Tshiamo S

1 reviews | Active since Nov 2019

04 Nov 2019, 15:08

BAD SERVICE

A guy @Soshanguve Ackermans his Name tag war written Vukeya...whn I asked fr a manager they said his the manager he didn't wanna assist me...telling me the way his so busy n can't waste time just to go n look fr a price of certain items I wanted to buy...He told t put it back...n find something else y shouted at me while I walked saying I wanna buy cheap stuff...He was so rude that's nt a way to treat a customer...Im so nt pleasd about the service its so Bad!

0
Replies (2)
Ackermans
Ackermans's reply04 Nov 2019, 15:49
Official
Good day Tshiamo,

 We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply07 Nov 2019, 16:09
Official
Good day Tshiamo, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service