Bad service

Item: Ackermans
Rating: 1
Author: Nokuthula Z

Ackermans customer service is so pathetic, I have been waiting for their call for 3 weeks now. And every time I use my airtime and time to call, I get told my query will be escalated and I will be contacted shorty with an answer.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

10 Dec 2019, 09:52

Good day Nokuthula,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service

Ackermans's reply10 Dec 2019, 09:52

Official

Ackermans's replyOfficial

13 Dec 2019, 16:22

Good day Nokuthula,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply13 Dec 2019, 16:22

Official