PM
Pumla M

1 reviews | Active since Nov 2019

24 Dec 2019, 11:41

Bad service

Your till slip indicates that when I cancel a layby I receive a gift card. And today at Protea Gardens I was refused that right

0
Replies (2)
Ackermans
Ackermans's reply27 Dec 2019, 09:47
Official
Good day Pumla,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply31 Dec 2019, 12:08
Official
Good day Pumla,

 We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. 
 
Kind regards, 
Ackermans Customer Service