vM
velnah M

1 reviews | Active since Oct 2019

03 Jun 2020, 12:03

Bad service

What a *******? My mom have an account in this store, she paid R500 on the 31 March 2020 using the link that they have sent her on the phone to pay since we were on lockdown. Now they say they they can't find the payment, we even try to send the proof to them but they are not helping. This is Totally *******,and since you are the one who suggested that she must pay using the online payment(ozow payment)

0
Replies (1)
Ackermans
Ackermans's reply03 Jun 2020, 12:49
Official
Good day Velnah,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service