Bad Service

I bought a Samsung J1 Ace on the 28th of December 2015. The deal was you get R300.00 airtime and a docking station with the phone for R1499.00. This was the main reason why I chose Ackermans to buy the phone.<br> <br> The salesperson did not explain how the deal works (the airtime) so on the 2 January 2016 I checked the balance on the phone and it was R0.00. I went back to Ackermans and the salesman was very rude and said he cannot help me. He said the deal for the airtime was finished that's why I only received the speakers. So I went to the manager and she phoned vodacom and vodacom said it's Ackermans fault. Ackermans says it's Vodacoms fault. Now I'm without the promised airtime and no one seems to care. The deal has been done and that is where their responsibility ends it seems. I thus urge all who want to deal with aforementioned company, please check that the deal that is promised, is executed before you pay !!!<br>