Bad service

On Sunday the 26th of June, I went to Mayibuye Ackermans store to transfer cash. The queue wasn't long at all but we waited for +-15min to get the services. Employees be roaming around, taking to each other from a distance and no one was wearing a name tag. When it's my turn the cashier on the last till ( a lady light in complexion) she told me to enter the pin, I told her it's not showing anything, then she said ok maybe is offline. I waited to hear if she will try again, instead I told her let me try another still.. here comes a guy, he said no if is not working that means all aren't working. The lady called another customer while I was still listen the guy.

If you have CCTV footage please do check how unprofessional the staff is. I felt disrespected.