AB
Adelate B
1 reviews | Active since Feb 2019
04 Jul 2019, 18:31
Bad Service
Ackermans Letsoho Shopping Center at Katlehong is the worst of them all,you'll wait 2 to 4 hours to get your layby out. I just don't learn because last year the same thing happened. Today I had to leave it behind and they told me I must come back tomorrow because they busy with stock take..Wether you complain to the manager it's a waste of time because after all nothing is being done????????????
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Replies (2)
Ackermans's replyOfficial
05 Jul 2019, 08:49Good day Adelate,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply05 Jul 2019, 08:49
Official
Good day Adelate,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
08 Jul 2019, 15:53 Good day Adelate,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply08 Jul 2019, 15:53
Official
Good day Adelate,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service