ZN
Zeenat N
1 reviews | Active since Oct 2009
10 Apr 2018, 18:27
Bad service
The service at village square randfontein is terrible.firstly they only open up 1 teller when the line is goin forever than the lady that is their is so husy taping the laybye that takes 20 min and if u question them they are so rude and helpful.im terrible dusgusted with their behaviour when aske for management they ignored me.when i asked for head office numbet not one wanted to give me.im upset didnt even purchase the item
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
11 Apr 2018, 08:39Good day Zain,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional Manager of the store would like to contact you regarding your complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply11 Apr 2018, 08:39
Official
Good day Zain,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with a contact number, as the Divisional Manager of the store would like to contact you regarding your complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
13 Apr 2018, 10:50Good day Zeenat,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply13 Apr 2018, 10:50
Official
Good day Zeenat,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,