LD
Lindiwe D

1 reviews | Active since Mar 2011

14 Feb 2018, 12:11

Bad service

We waited for 30 minutes @ Ackermans Alberton as there were only 2 cashiers and one decided to take a bio break while we waited? On a Wednesday afternoon? 30 minutes in a queue? Unacceptable really!!!

0
Replies (2)
Ackermans
Ackermans's reply14 Feb 2018, 12:17
Official

Good day Lindiwe,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply16 Feb 2018, 11:16
Official

Good day Lindiwe,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,