TH
Thembisile H

1 reviews | Active since Mar 2021

26 Feb 2022, 09:41

Bad Service

I lost my card, and app**** for a new card.Thry couldn't replace my card app**** for as I don't have an ID only got temporal ID, I amde peace with that. I have found my old card and only requesting it be unlocked so that I can use I'm being told they can't do that, what kind of service is that. I'm not a happy client right now, the service received is really bad.

0
Replies (2)
Ackermans
Ackermans's reply28 Feb 2022, 14:37
Official
Good day Thembisile,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.  
Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply28 Feb 2022, 15:00
Official
Good day Thembisile,

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service