AJ
Adelaide J

1 reviews | Active since Jun 2021

06 Jun 2022, 15:19

Bad service

Your company is quick to sell a cellphone insurance that it has no knowledge on. My cover says I will get full reimbursed and as per the many agents at Ackerman's that I have spoken to but your insurance administrator says something, Obviously your are profiting from the lies that you are selling but you have dealt with the wrong one cause I have the time and the resources

0
Replies (2)
Ackermans
Ackermans's reply07 Jun 2022, 15:05
Official
Good day Adelaide , 

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.   

Kind regards, 
Ackermans Customer Service
AJ
Adelaide J's update07 Jun 2022, 16:24
Reviewer Update
Thank you for the quick turnaround time on my query and the efficient service. This is what I call a good customer service