1 reviews | Active since Oct 2014
Bad Service
<p>I visited Ackerman's Bridge City on Saturday the 29th of April and I went to the phones with the hope of getting a customer services consultant who will assist in contacting the contact centre because I have lost my store card and I needed to make a payment. I waited and there was no one willing to help and I went to the tills to ask for assistance to my surprise I was told that everyone was busy so I had to wait. I waited and waited until I decided to go home and come back the next day. When I got there on Sunday I went back to the tills and I asked for help and the lady I spoke to advised that they were all busy so I have to go an get someone from the floor to help. I went and I found a guy who called the contact centre but the phones were not answered. ALL I NEED IS TO GET THE ACCOUNT NUMBER SO THAT I CAN MAKE THE PAYMENT AND CLOSE THE ACCOUNT .</p> <p>I even tried dialling *120*27587# but it could not help me as well</p>
Good day Lungisile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Lungisile,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Lungisile,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Lungisile,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Lungisile,
Our Divisional Manager is trying to contact you without success.
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Lungisile,
Our Divisional Manager is trying to contact you without success.
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
