MN
MARIA N

1 reviews | Active since Feb 2013

12 Apr 2017, 12:45

bad service

<p>I WAS ;ONE IN THE QUE AND THERE TWO CASHIERS IN FRONT AND I ASKED WHO IS GOING TO ASSIST AND THEY TOLD ME THAT THEY CALLED SOMEONE TO HELP AND THAT SOMEONE WHO HELPED ME NEVER GREETED ME AND SAID GOODBYE FOR THE ONLY WORD SHE SAID </p> <p>IT WAS DO YOU WANT AIRTIME , THEY HAVE BAD SERVICES AT ALL THE TIME IS NOT THE FIRST TIME I WENT.WHEN I WAS IN THE QUE THEY COULD HAVE GREETED ME AND APOLOGISE</p> <p>THEY HELP US AS IF THEY ARE DOING FEVER FOR US</p>

0
Replies (4)
Ackermans
Ackermans's reply12 Apr 2017, 13:33
Official

Good day Maria,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply13 Apr 2017, 16:05
Official

Good day Maria,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,

MN
MARIA N's update21 Apr 2017, 09:31
Reviewer Update

my contact number is **********

Ackermans
Ackermans's reply21 Apr 2017, 09:44
Official

Good day Maria,

Kindly respond to the email we have sent you in order for us to assist you.

Kind regards,

Ackermans Customer Service

Best regards,