Bad service

<p>I bought my daughter a tablet at Ackermans Clearwater mall in December. It then broke and I took it back to the store for repairs on the 2nd Feb, the store assistant that helped me was luckily the same lady the sold me the tablet in december. She did the neccessary paperwork and informed me that she is booking it for repairs and must await a phone call from the repairs department.</p> <p>I waited for the call and never receievd it, over a month later went back to the store to enquire. The assistant took my receipt and went to the back to check. Upon her return she informed me that the tablet is still sitting in the back and was never booked in for repairs.</p> <p>She then told me that the lady who assisted me before was not at work and will be back the next day. She will then check with her and call me on Monday. It was Sunday when I went to the store.</p> <p>It is now two months later and I have not received any communication from Ackermans Clear water mall.</p> <p>You can imagine how my 8yrs old daughter is feeling at this stage.</p> <p>I need someone from Ackermans to contact me by COB today regarding this matter.</p> <p> </p> <p>Regards</p> <p>Thandi</p>