YB
Yolene B

1 reviews | Active since Jun 2015

31 Jan 2017, 17:24

Bad service

<p>Still nothing have been sorted, my sister was at the Stellenbosch branch for the 3rd time today & she still couldn't get her card after being promised that she can just collect it with the reference number that was send to me. Ackermans customer service is really pathetic!!!</p>

0
Replies (1)
Ackermans
Ackermans's reply01 Feb 2017, 08:13
Official

Good day Yolene,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,

Ackermans Customer Service