Bad Service

<p>I went to Ackermans in Capricorn Square, the casher immediately helped me and i told him im here to purchase a cell phone, after standing for 15minutes for waiting for someone to assist with purchasing the phone, the cashier asked me if i have proof of address i said yes and off she went for another 15mins looking for the key to open the cellphone cabinet, after 30mins of waiting i LEFT without purchasing a cellphone.</p> <p> </p> <p>i later went to Ackermans OTTERY CENTER, where i purchased a phone and the cashier opens the box and the phone kept switching on and off and she later told me the phone is faulty and that she needs to speak to the manager CHARMAINE, Charmaine told me you purchased the phone you have to take it. So i argued the fact that the cashier told me its a faulty phone and she walked away, i asked the cashier to call the Manager again because i dont see why i have to pay for a faulty phone. The manager came back and i told her i want a refund and very rudely she told the cashier JUST REFUND HER... Moral of the story Ackermans service sucks and i will never shop at any of those stores again. what happened to the customer is always right??? The cahsier apologised but the manager stormed off.</p> <p> </p> <p>VERY DISSAPOINTED IN ACKERMANS CAPRICORN and OTTERY CENTER</p>