Bad service

<p>On Friday I went to do my shopping at Ackermans Wonderboom, the que was very long only two cashiers working and the other cashier wanted to get Lindi/Linda to authorize and Linda/Lindi was nowhere to be found so it means now we have one cashier to assist the que. When it was my turn I wanted to use the discount I have on my Ackermans Reward card I was asked for the sms on my phone and I didn’t have my phone with me so I asked the lady who was helping me what should I do now since I don’t have the sms she told me that they can assist me without that sms. She asked Lindi/Linda what to do guess what did she say she told me straight to my face that she doesn’t know anything about the rewards card and even if we call the number on the card its late no one will answer the phone and they can’t assist because Ackermans doesn’t deal with this people(meaning the rewards card) she told me the card I have its my problem since its between me and them(rewards card people)</p> <p> </p> <p>I would like to know why was I given a card that no one can assist me with in the store instead I’m told that its between me and them and who is them since the card clearly says Ackermans rewards card? Lindi/Linda really gave me a bad customer service I’m still shocked of how she treated me.</p>