1 reviews | Active since Jan 2015
bad service
<p>im soooo angry and dissapointed on the 01/10/2016 at 15:14 i was at the store in sommerset mall with my mom who is 66years old and she used her account to buy airtime. she bought airtime for R29 x 2 from kolelwa who was so very friendly to my suprise she gave my mom R29 x 2 data instead of airtime and an old lady can not even use data, she doesnt even know what is a data. now she is stuck with a data on a nokia old phone which doesnt even use data bundles. please sort this out </p>
Good day Yandiswa,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Yandiswa,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Yandiswa,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Yandiswa,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service