1 reviews | Active since May 2016

24 May 2016, 09:33

BAD SERVICE

<p>I AM EXTREMELY UNHAPPY WITH THE SERVICE I RECEIVED AT ACKERMANS WONDERPARK ON THE 20/05/2016. A CONSULTANT HAD A CHEEK TO COME AND TALK TO ME AS SHE PLEASES, AND MADE IT MORE WORSE BY CLAPPING HER HANDS AT ME AS IF I WAS SOME KIND OF ANIMAL THAT WAS BEING CHASED AWAY. WHAT HAPPENED TO MAKING SURE THAT A CLIENT IS HAPPY. FROM NOW ON I WILL BE THE ADVOCATE FOR MAKING SURE PEOPLE KNOW HOW BAD THEIR SERVICE IS AND ME AND MY FAMILY WILL NEVER SET FOOT IN THERE. THE SERVICE STINKS </p>

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Replies (3)
Ackermans
Ackermans's reply24 May 2016, 14:16
Official

Good day Annah,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with your contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply26 May 2016, 06:29
Official

Good day Annah,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

's update26 May 2016, 13:05
Reviewer Update
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