Bad Service

<p>Good day</p> <p> </p> <p>I am extremely fed up with the bad service that I got from Ackermans Balfour Park. In November 2016 I bought a cellphone, barely six months the phone battery started getting thicker and thicker and I couldn't even close the phone. On May 19 I took it in for repair and to date no phonecall, message or anything to advise the status. I have been calling the store and no one answers the phone it rings forever and ever, so ridiculous not even sure how they do their business..Then I ended up calling 3G repair and they refused to help as they say I am third party Ackermans need to call them, I tried again and again to call Ackermans but finally when they picked up the call, I was trf to Ruth who also had no idea what is happening and she doesn't have any answer for me but she was gonna call me back and its over a 5 days now and nothing. When I took it in for repair they said it will take 2 weeks to get it fixed and now its a month with no response at all. I need my cell phone its now very urgent. People must know buying a cellphone from them it means when its broken it will take forever to be fixed and mixed with very BAD SERVICE. I am not getting any responses hence I had to report this for everyone to know.</p>