Bad Service

I was at Eastgate shopping center on Sunday doing my shopping. I went to Ackermans to get fre things for my wife, while shopping music was playing and it was gospel music. While my wife was fitting at the fitting room I asked the lady who was fitting room attendent at the time if they can change the music playing. She said in a friendly way and being professional and understanding me, she can't move from fitting rooms and asked me to go to a lady who was busy with files on the floor. The lady that I went took me as if I was joking to ask her to ask a manager to stop playing gospel music in the store for my religious beliefs and knowing that they can't and are not allowed to play music using their phones or playing their own discs in the store. She eventually went to calm the manage, after 5 minutes waiting for her while my wife was busy shopping fitting she came out from the back ready for a fight. I asked her to please stop playing gospel music, she asked why, I told you are not allowed to do so, you should be playing the Ackermans radio. She said to me not in her store, in her store it is a rule that they play play gospel music from opening to closing because they didn't go church, what about other customers who want to listen to gospel music. "I asked her what about those customers and staff members who do not want to listen to gospel music, are you forcing us to listen to what we don't understand and believe in, is that what you are here for?" Her rude response was I can go wherever I want to or live the store she is not going to change the music. I asked for the area manager contact which she gave. I called the guy who seem to be irritated by my call and decided to drop the phone on my ear. I called him back and he didn't answer. When I went to get my wife for us to live music was changed. And the guy called me back without greeting me, he just said I told them to change the music. I asked him why did you drop the phone because I was still talking, he said that is not the matter at hand the matter is that music has been changed and that they are not allowed to play their music they must play Ackermans radio. He said he was going to call me on Monday morning for more, since Monday I haven't received a call from the area manager.