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chadi M
1 reviews | Active since Aug 2015
15 May 2021, 05:17
Bad service
I was embarrassed by the manner in which Karabo spoke to me after I have asked him to get us a second teller as the queue was long. He responded with a harsh tone of disrespect. I asked for manager to come intervene she was as cold as ice as well. Ackerman's wonderpark needs training. Whole staff
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
17 May 2021, 09:19Good day Chadi,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply17 May 2021, 09:19
Official
Good day Chadi,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
24 May 2021, 14:05 Good day Chadi,
The Divisional manager tried to contact you on the number provided on Hellopeter, to no avail.
In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
The Divisional manager tried to contact you on the number provided on Hellopeter, to no avail.
In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply24 May 2021, 14:05
Official
Good day Chadi,
The Divisional manager tried to contact you on the number provided on Hellopeter, to no avail.
In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
The Divisional manager tried to contact you on the number provided on Hellopeter, to no avail.
In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service