Bad service

I bought two pack of bras and to find that they damage,so i called his manager Amos n i told her dat her cashier has a bad attitute towards customer and the manager failed to cal her in order so please teach your staff members to treat customer a good manner am not happy with the service i received at Kgapane plaza.she even told mi to report her at head office ,pls pls help them with customer service ,and also clean their store.