Bad Service

Misleading. My husband has an Ackermans Account. By accident he was under debt review where we immediately acted and said no. Now he was i contact with Ackermans and they advised that he must pay the account finish to use it. Saturday he paid it finish. Now when we wanted to buy we were told the card is blocked. Calling head office from the store the so dont care lady from head office just said card blocked and everytime gets disconnected. Now no one is of any help to unblock the card after promising to do so. What utterly disgusting service from ackermans head office