NP
Nellie P

1 reviews | Active since Dec 2016

26 Apr 2018, 13:13

BAD RUDE *********** CONSULTANT

Such rudeness of a consultant telling me to listen to her whereas she was speaking Zulu. I believe my name shows that I'm not Zulu and again, as far as I'm concern standard co-operate language is English to accommodate everyone, then a customer will request their language. I really don't want any Ackermans consultant to call me.

0
Replies (2)
Ackermans
Ackermans's reply26 Apr 2018, 13:22
Official

Good day Nellie,

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply02 May 2018, 11:19
Official

Good day Nellie,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service