JJ
JUSTINE J

1 reviews | Active since Jul 2015

23 Sept 2020, 08:51

Bad Quality / Disappointed

Hereby I want to put in a complaint about Ackermans. I received a 2-pack pair of shorts for my son as a present, now I do not have the slip of any receipt of the shorts. He wore the one pair of shorts only once, it tore at the back, he does not play on sharp places and at the school they are not allowed to play on the playground.

I am very disappointed about this quality it was never like this and the clothes always stayed in good condition.

I would appreciate any feedback in connection with this.

0
Replies (2)
Ackermans
Ackermans's reply23 Sept 2020, 09:55
Official
Good day Justine,
 We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the relevant department. 

Kind regards, Ackermans Customer Service 

Best regards,

Ackermans
Ackermans's reply01 Oct 2020, 16:21
Official
Good day Justine,  

We have been informed that you have been contacted  and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service 

Best regards,