1 reviews | Active since Jun 2016
<p>I went to Ackermans Oudtshoorn yesterday and bought 4 drops of Net Curtains. I have never seen such bad quality in my life. The one pack has been opened before and when I got home it was the first one I have opened. It is cleared that somebody already bought this curtain and returned it because there was a floor in the material. Why would they put something back on the shelf if it was returned to the store ? . I also had to do some stitching as the tape was loose on the ends. I Also had to fix the second and third drop. Also the tape that was not stitched properly. The fourth one was so bad that I decided I am not going to do this anymore. Why do I have to fix something that I have paid for. If there was a problem with only one curtain I would have accepted it. But all 4 had the same problem. This simply mean that no quality checks are being done where these curtains are made. I feel ashamed that I took my mother in law to Ackermans.</p>
Good day Sophia,
We appreciate the time taken to notify us of your dissatisfaction with the quality of our product . We apologise for the inconvenience this has caused and can assure you that we value your feedback. Please provide us with an alternate contact number, as we would like to contact you regarding your complaint on Hellopeter.
Kind Regards,
Ackermans Customer Service
Best regards,
Good day Sophia,
We appreciate the time taken to notify us of your dissatisfaction with the quality of our product . We apologise for the inconvenience this has caused and can assure you that we value your feedback. Please provide us with an alternate contact number, as we would like to contact you regarding your complaint on Hellopeter.
Kind Regards,
Ackermans Customer Service
Best regards,
Good day Sophia,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Sophia,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
I have responded to your email with an alternative contact number. So please dont bother to call me anymore.
I have responded to your email with an alternative contact number. So please dont bother to call me anymore.
Good day Sophia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Sophia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
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