cJ
chantelle J
1 reviews | Active since Jul 2017
03 May 2022, 16:54
Bad Quality
I bought my daughter a boot last week Thursday she had shoe on Saturday and the leather is peeling. I toke the boot back to ackermans in bellville an now I was told that I cannot have my money back, I can take something in store instead.
As manager said she cannot put the shoe back on shelf.
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
04 May 2022, 12:58Good day Chantelle,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's reply04 May 2022, 12:58
Official
Good day Chantelle,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
09 May 2022, 12:33Good day Chantelle,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply09 May 2022, 12:33
Official
Good day Chantelle,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
cJ
chantelle J's updateReviewer Update
09 May 2022, 12:41Good day,
Thank you for the speedy assistance.
Thank you for the speedy assistance.
cJ
chantelle J's update09 May 2022, 12:41
Reviewer Update
Good day,
Thank you for the speedy assistance.
Thank you for the speedy assistance.